If you are not satisfied with your service, please contact your stylist directly within 3 business days of the given service. We are happy to work with you to ensure your satisfaction, however, each stylist is an individual business owner renting workspace from INTRICID. Thus, it is at the discretion of your stylist if a redo is applicable.

Each stylist may have their own individual policy in place; please make sure you are up-to-date on their policy via their individual booking site.

We do not offer refunds on color services.

All prices are subject to change and vary depending on each individual stylist, product usage, and extent of labor.

Corrective Color: Price is quoted upon consultation and reflects the price of each individual service required.

Children are considered 13 and under.

If booking an appointment in advance, your service time is held tentatively. You may be contacted to reschedule your service. In the event this may happen, we do our best to keep the appointment within a week of your tentatively held appointment.

If you are running late or cannot make your appointment, please contact your stylist. You will be considered a no-show 15 minutes after your appointment starts without contacting your stylist. 

We are happy to help reschedule your service, however, If you are more than 15 minutes late for your appointment, it could result in a service compromise or reschedule. Your stylist may leave after 15 minutes if you’re running late and haven’t contacted them to let them know. 

You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise, you will be charged 50% of service price for late cancellations and 100% for no-shows.

Some of our stylists are independent businesses renting workspace from INTRICID. Their individual policy overrides our guidelines.

INTRICID is not liable for services rendered by independent stylists. Liability is held by the stylist which renders any said service.